Your Phones Stop. Your Leads Don't.
Most plumbing and HVAC jobs are won or lost after 5 PM. Our After-Hours AI Receptionist answers every call, books the appointment, and qualifies the lead — so your competition gets the voicemail and you get the job.
67%
Of After-Hours Callers Book First Responder
85%
Of Missed Callers Never Call Back
$1,200
Avg. Job Value Lost Per Missed Call
Your office closes at 5 PM but burst pipes, dead A/C units, and no-heat emergencies don't — and those callers book the first company that picks up
Voicemails sit until Monday morning. By then, the homeowner already has an appointment with someone else
Weekend and holiday calls are your highest-value leads — and right now, nearly all of them are going unanswered
Hiring a live answering service costs $500–$1,500/month and still drops calls, misbooks appointments, and can't qualify a lead
Our Solution
An AI Receptionist That Works When You Don't
LexumSoft's After-Hours AI Receptionist takes over the moment your team clocks out. It answers in seconds, sounds like a real person, asks the right qualifying questions, schedules the job directly into your calendar, and routes true emergencies immediately — so you wake up to a full schedule instead of a missed opportunity.
What You Get
Everything Included
Natural-Sounding AI Voice
No robotic menus, no awkward pauses. Our AI speaks conversationally, handles interruptions, and keeps callers engaged — so they stay on the line and book instead of hanging up.
Instant Appointment Scheduling
The AI books directly into your existing scheduling system in real time. No double-bookings, no next-day callbacks, no jobs that fall through the cracks.
Lead Qualification & Routing
Every caller is asked the right questions — job type, urgency, service area, homeowner vs. renter — so your team shows up to calls that actually convert, and emergencies get escalated immediately.
After-Hours & Overflow Coverage
Active every evening, all weekend, and on every holiday. It also kicks in during peak hours when your team can't keep up with call volume, so zero calls hit voicemail.
CRM & Calendar Integration
Every booked job, qualified lead, and call transcript syncs automatically to your CRM and calendar. Your team starts each morning with a clean, complete picture of what's on the books.
Call Reporting & Performance Dashboard
See exactly how many after-hours calls came in, how many were booked, and what jobs were generated. Every dollar tied back to a real result.
How It Works
From Kickoff to Leads in 4 Steps
We Configure It to Sound Like Your Business
We build a custom call script trained on your services, service area, pricing structure, and tone. Callers won't know it's AI — they'll just know someone picked up.
We Connect It to Your Systems
We integrate the AI directly with your scheduling software and CRM — whether you're on ServiceTitan, Housecall Pro, Jobber, or another platform. Go-live typically takes under a week.
Your Phones Are Covered Around the Clock
The AI activates automatically after business hours, on weekends, and on holidays. It handles every inbound call — qualifying, booking, and escalating as needed — with zero action required from your team.
You Review Results and Keep Growing
Every call is logged, transcribed, and tied to a booking outcome. Review your after-hours performance in your dashboard and watch what was once dead air turn into booked revenue.
The Results
What You Walk Away With
Never lose another job to voicemail on a Friday night
Wake up Monday with a full schedule you didn't have to build
Stop paying $1,000+/month for a live answering service that still drops calls
Turn your slowest hours into a second revenue stream
Emergency calls get a live response — without waking up your on-call tech unnecessarily
No setup complexity — we handle the integration and go-live
FAQ
Common Questions
In most cases, no. Our AI is built to sound natural, handle back-and-forth conversation, and manage common follow-up questions. It never pretends to be human when directly asked — the goal is to give every caller a fast, professional, helpful experience at 10 PM on a Saturday.
We integrate with the most common platforms plumbing and HVAC companies use, including ServiceTitan, Housecall Pro, Jobber, and Google Calendar. If you're on something else, we've connected to a wide range of systems and can evaluate yours at no charge.
Live answering services read from a script, can't book into your calendar, hand off messages instead of closing the lead, and cost $500–$1,500/month. Our AI books the job directly, qualifies the caller accurately, and costs a fraction of the price — with zero hold times.
Emergency escalation is built in. The AI recognizes urgent situations based on caller responses and immediately routes those calls to your designated on-call number. Your team handles only the calls that genuinely require a human — everything else gets booked automatically.
Stop Giving Jobs to Your Competition After 5 PM
Every unanswered after-hours call is a job booked by someone else. Book a free audit and we'll show you exactly how much revenue you're leaving on the table every week.
No contracts. Month-to-month. 90-day ROI guarantee.